Did my seller rip me off for shipping?

Asked by TonyaT | 6/9/2021 12:04:47 PM

Hello. I paid $32 USD for express transport to Canada through EMS. The package has left originating country and has been en route to Canada since May 18 and when I called EMS, they have no tracking information for my item.
My tracking number is #EB745282067CN
Did my seller rob me by charging for expedited shipping and pocketed the money? Or is my package lost?
Any help would be appreciated thank you

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

How do I track a package from China?

1 Answer(s)

Daisy | 6/14/2021 7:43:49 PM Reply

Hi TonyaT,

EMS is slow at present. It usually takes about 30-60 days to be delivered for most packages. There will be update when it arrives. You'd better wait for more days to get update. You can ask refund partially from the seller as the delivery is slow now.

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Details about your shipment

Transaction ID: 5VC960264B8135743
Hello Dianna Marston,

YuFang Wang added shipping details. Please note that the tracking information and shipping status are shown exactly as the seller entered them.

Shipper China post
Tracking number LY381691148CN
Shipping status Shipped
If you have questions about the shipment, please contact [email protected]

Seller
YuFang Wang
[email protected]

Shipping address - confirmed
Dianna Marston
3821 E San Remo Ave
Gilbert, Arizona 85234
United States