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DHGate Package now stuck in Guangzhou City

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My package from DHGate CP419830663CN has been bouncing around Beijing and now i find out this: 2020-09-23 15:27
Zhengzhou City, has been handed over to the airline transport.
Why didn't it leave Beijing from the International Mail Exchange Station to me in the USA? This makes no sense. 

4 Answer(s)

user
Hi The Beach Boy,

There are some cities having flight to the US, not only Beijing itself. Some flights are from Zhengzhou to the US. So, many packages are arranged to leave from Zhengzhou to the US.
user
I understand that. Why then does it say "Returned" here in the latest update? Returned the where?:
2020-09-25
20:38:09
Departed 【Zhengzhou JiaoHuanZhan】, Next stop 【Zhengzhou airport 】( Transit ),
2020-09-25
14:03:08
【Zhengzhou JiaoHuanZhan】 Returned,
2020-09-23
15:27:39
Already handed over to airlines for transportation,
2020-09-23
15:07:13
Arrived 【Zhengzhou JiaoHuanZhan】( Transit ),
2020-09-22
01:54:37
Departed 【Beijing International mail exchange 】, Next stop 【Beijing International mail exchange 】( Transit ),
2020-09-21
09:44:35
【Beijing International mail processing center 】 Departure from outward office of exchange,
2020-09-21
08:27:01
Arrived 【Beijing International mail processing center 】( Transit ),
2020-09-20
17:08:13
Departed 【Beijing, Chaoyang QuShouDou Airport postal branch 】, Next stop 【JingYou international 】,
2020-09-20
13:11:37
【Airport DaZongErZu】 item collected,


user
Hi Daisy. Please help me understand what on Earth is going on with my package. It went from Beijing to Zhengzhou JiaoHuanZhan and now BACK to Beijing. This makes NO sense. CP419830663CN

2020-09-28 19:43
Beijing, arrive at Beijing International Mail Transfer Department (transit)

2020-09-28 19:42
Beijing, leave the Beijing International Mail Processing Center, the next stop of the Beijing International Mail Transfer Department (transit)

2020-09-28 18:23
Beijing, import customs release.

2020-09-25 20:38
Zhengzhou City, leave Zhengzhou Exchange Station, the next stop Zhengzhou Terminal (transit)

2020-09-25 14:03
Zhengzhou City, Zhengzhou Exchange Station returned.

2020-09-23 15:27
Zhengzhou City, has been handed over to the airline transport.

2020-09-23 15:07
Zhengzhou City, arrived at Zhengzhou Exchange Station (transit)

2020-09-22 01:54
Beijing, leave the Beijing International Mail Exchange Station, the next stop Beijing International Mail Exchange Station (transfer)

2020-09-21 09:44
Beijing, Beijing International Mail Processing Center has been exported straight.

2020-09-21 08:27
Beijing, Arrive at Beijing International Mail Processing Center (transfer)

2020-09-20 17:08
Beijing, leave the Post Office of Beijing Chaoyang District Capital Airport, next stop Beijing Post International

2020-09-20 13:11
Beijing, "Airport Bulk Group 2" has been sent.
user
Hi TheBeachBoy,

It didn't pass the check in Zhengzhou and is on the way back to the sender now. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller, contact the seller to give you a solution as soon as possible.

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