Delivery of wheelchair

Asked by Gregory Gilmore | 2/26/2025 11:30:38 AM

China tracking said it was delivered 2/13 @2:12 i haven't gotten it and po has had no sign of it

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1 Answer(s)

Daisy | 2/26/2025 8:18:34 PM Reply

Hi Gregory Gilmore,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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Re: AS033382727CN
The delivery information is not correct as it is not a delivery made to me.
Probably it is only to a service point.

Could you please send me a POD, Proof Of Delivery, where I can see who has signed the delivery?

Or maybe you can inform me the contact information to the local transportation company who has made the delivery?

Many thanks in advance!
Best regards Veronica Maxe