Delivery of order
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My order has apparently been delivered but most certainly hasn't. You can clearly see via the tracking. It isn't even in the correct town or state. Please help as I now conveniently cannot make contact with the seller and the emails I have send them cannot even be delivered to their email addresses. Tracking number is LV431344687CN. Thank you
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1 Answer(s)
In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Australia Post to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.