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delivery not recieved

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AQ055533905CN My delivery has never been delivered ,i asked the supplier which provides me with th tracking number which states its delivered ,however it does not state the local courier that delivered so i can follow up ,what should i do

1 Answer(s)

user
Hi nasr,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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