I am writing to express my concern regarding a delivery issue with my recent order. The tracking ID GZ0000819626YQ and GZ0000916193YQ indicates that the package has been delivered, but I have not received it.
Could you please investigate this matter and provide me with an update on the delivery status? I would appreciate any assistance you can offer to resolve this issue promptly.
Thank you for your attention to this matter. I look forward to your swift response.
According the the latest update on Amazon, it stated that China Post ran into an issue when attempting our delivery. That was on December 30th. We haven’t heard anything else. I checked with the tracking number through your site and it states it’s In Kentucky, not Florida. Can you please inform me of what is going on with my order? This was supposed to be a Christmas gift for a 9 year old. LW015406634CN
My tracking says it is 'out for delivery' but that was on Sunday 12/11 and it is still saying the same thing and no updates since then. Can touch please advise?