Hey, good morning. I have a delivery made by you ( CY013987786CN) posted on February 20th. By tracking, the delivery left China on March 19th, with three stops on March 21st, 24th and 26th. And since the 26th of March the tracking has not been updated. Where is the order? What is the deadline to arrive in Brazil? Thank you very much and a great job to all.

嗨，早上好。 我收到了您 (CY013987786CN) 于 2 月 20 日寄出的货物。 经追踪，发货时间为3月19日从中国出发，3月21日、24日、26日三站停靠。 自 3 月 26 日以来，跟踪一直没有更新。 订单在哪里？ 到达巴西的截止日期是什么时候？ 非常感谢，祝大家工作顺利。

Hi for how many days should I wait for an update on my parcel I am checking other packages and their parcels deliver and mine is stuck is there a delay? If there is a delay for how many days should I wait for an update or even a delivery. I am getting bored I need this parcel. Tracking number RE020339549CN. It has been 33 days in transit!

Tracking number - EB751671755CN
Hello my parcel has been stuck in the same status - Cleared and awaiting international departure GUANGZHOU (CN), CHINA since the 27/08/2021. Could you please let me know if the parcel is lost or if there is a delay. Normally it only takes 4-7 days to receive a delivery from China so I’m a bit concerned.