Delivery attempted

Asked by Renee | 3/24/2023 8:49:27 PM

I ordered something from Amazon and it’s getting delivered through China post. They said they attempted to deliver 2 times. One at 6:30am. We were home but sleeping. My dog would have barked if someone knocked or rang the bell. They said they tried at 2:57. My husband was home. No one came to the door. I was home all day today and no attempts. What do I do? I would like my package that I ordered.
Thanks!

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1 Answer(s)

Daisy | 3/26/2023 7:59:05 PM Reply

Hi Renee,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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I really don't know what to do...

Would you help?
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