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Delivery address incomplete

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Hello, I am waiting for a parcel from China Post with the tracking AS133507654CN

However the delivery address of the parcel contains an issue and missing my house number.
Currently on the parcel is:
Frenchay Close
BRISTOL
ALL
BS162QJ
United Kingdom

and should be:

Frenchay Close
BRISTOL
27
BS162QJ
United Kingdom

I am struggling to get any help from the seller or China post, please let me know any updates, contact numbers, emails etc.

Thank you very much for your time.
Regards, Mick Tomasi

3 Answer(s)

user
Hi MickTomasi,

It has been stuck in England since October 26. There should be problem to deliver it due to the address. You'd better contact the seller to give you a solution in time.

Number: AS133507654CN
Package status: In transit
2021-10-26 08:10 Arrive in england England
2021-10-25 09:00 Leave Chengdu Chengdu

user
Hi, thanks for your reply.
The seller doesn't respond anymore.
How do I find the last courier or the necessary contact to solve this problem? phone number? email?
Thanks for your time
Regards
user
Hi mickTomasi,

If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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