Delivery address confirmation

Asked by Shirley | 10/12/2020 1:45:46 PM

Hi can you confirm the address in Glasgow that tracking number AS416662759CN was delivered to? Tracking only states delivered to Glasgow on 12 August 2020 but I have not received it.
thanks

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1 Answer(s)

Daisy | 10/12/2020 11:37:59 PM Reply

Hi Shirley,

Sorry, we don't know the address. If it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Royal Mail to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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thanks

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