You need to contact the seller to confirm if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, there is a chance that your local courier sent it to a wrong address by mistake or it was stolen after the courier delivered to your address. You need to contact the courier who delivered it in your country to reflect the problem and check it for you as soon as possible. If the package couldn't be found, you have the right to ask for refund or require to send one again to you from the seller.
Hi, I have a question regarding my delivery LZ018836505CN. The delivery is EMS ePacket. When I ordered I was given between 7 to 14 days for delivery. It has been almost 2 weeks since I placed the order, but it seems the parcel is stuck in the same city. Arriving at the sorting center, dispatched, then comeback again. Is there some kind of delivery restriction in some parts of China?
I ordered something on amazon and the status says delivery attempt but ive been home the entire time and noone has shown up for a delivery attempt. Can you provide a number to the carrier that is attempting delivery in Vancouver, Washington, USA
You need to contact the seller to confirm if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, there is a chance that your local courier sent it to a wrong address by mistake or it was stolen after the courier delivered to your address. You need to contact the courier who delivered it in your country to reflect the problem and check it for you as soon as possible. If the package couldn't be found, you have the right to ask for refund or require to send one again to you from the seller.