Hi Allison,

The delivery was failed on October 24. You need to contact the seller to ask for the new tracking number in the US. Then, use the number to check with USPS. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AT530239420CN
Package status: Undelivered
Country: China -> United States
2024-10-24 13:01 US, delivery failed, [Others]
2024-10-24 13:00 US, In Transit to Next Facility, destination transfer [US, In Transit to Next Facility]
2024-10-24 12:02 US, delivery failed, [Others]
2024-10-24 12:01 US, In Transit to Next Facility, destination transfer [US, In Transit to Next Facility]
2024-10-24 12:00 US,In Transit to Next Facility, Arriving Late -> Your pack【US，In Transit to Next Facility， Arriving Late -> Your pack】
2024-10-23 12:00 US,In Transit to Next Facility, Arriving Late -> Your pack【US，In Transit to Next Facility， Arriving Late -> Your pack】
2024-10-22 12:00 US,In Transit to Next Facility, Arriving Late -> Your pack【US，In Transit to Next Facility， Arriving Late -> Your pack】
2024-10-21 12:01 US,In Transit to Next Facility, Arriving Late -> Your pack【US，In Transit to Next Facility， Arriving Late -> Your pack】
2024-10-21 12:00 US,In Transit to Next Facility -> Your package is moving w【US，In Transit to Next Facility -> Your package is moving w】
2024-10-20 12:01 US,In Transit to Next Facility -> Your package is moving w【US，In Transit to Next Facility -> Your package is moving w】
2024-10-20 12:00 US,In Transit to Next Facility, Arriving On Time -> Your p【US，In Transit to Next Facility， Arriving On Time -> Your p】
2024-10-20 07:10 PONTIAC MI DISTRIBUTION CENTER, express delivery processing center [US MI]
2024-10-20 07:09 PONTIAC MI DISTRIBUTION CENTER, express delivery processing center [US MI]
2024-10-20 04:35 US, In Transit to Next Facility, destination transfer [US, In Transit to Next Facility]
2024-10-20 02:15 CINCINNATI OH DISTRIBUTION CENTER, the shipment leaves the processing center [US MI]
2024-10-19 12:56 CINCINNATI OH DISTRIBUTION CENTER, express delivery processing center [US MI]
2024-10-19 12:55 CINCINNATI OH DISTRIBUTION CENTER, express delivery processing center [US MI]
2024-10-19 10:36 US, In Transit to Next Facility, destination transfer [US, In Transit to Next Facility]
2024-10-19 03:47 US, In Transit to Next Facility, destination transfer [US, In Transit to Next Facility]
2024-10-19 03:46 US,In Transit, Arriving On Time -> Your package is moving【US，In Transit， Arriving On Time -> Your package is moving】
2024-10-18 22:42 US, In Transit to Next Facility, destination transfer [US, In Transit to Next Facility]
2024-10-18 18:22 DALLAS TX DISTRIBUTION CENTER, the shipment leaves the processing center [US MI]
2024-10-18 18:21 DALLAS TX DISTRIBUTION CENTER, the shipment leaves the processing center [US MI]
2024-10-18 07:47 DALLAS TX DISTRIBUTION CENTER, express delivery processing center [US MI]
2024-10-18 07:46 DALLAS TX DISTRIBUTION CENTER, express delivery processing center [US MI]
2024-10-18 06:46 DALLAS TX DISTRIBUTION CENTER,Accepted at USPS Regional Fa, Free Shipping 【DALLAS TX DISTRIBUTION CENTER,Accepted at USPS Regional Fa】
2024-10-14 01:03 WATERFORDMI, customs clearance in destination country completed [WATERFORDMI]
2024-10-13 15:03 WATERFORDMI, arrived at【Muskegon (USA)】
2024-10-12 23:03 Shenzhen City, departure [Wenjindu Port]
2024-10-12 14:03 Shenzhen City, export customs clearance completed [Shenzhen City]
2024-10-11 06:03 Shenzhen City, the express package arrives at the customs office of origin [Shenzhen City] and is waiting for customs clearance
2024-10-10 19:15 SHENZHEN, Mail cleared and delivered to the airport, the express mail arrives at the processing center [SHENZHEN, Mail cleared and delivered to the airport]
2024-10-10 19:06 Shenzhen City, the shipment leaves the processing center [Shenzhen City]
2024-10-10 18:03 Shenzhen City, the email left [Shenzhen International Hong Kong Zhongkuai Sales Department] and is being sent to [Guangzhou Business Center]
2024-10-10 18:00 Shenzhen City, the mail has been sorted at [Shenzhen International Hong Kong Zhongkuai Sales Department] and is ready to be sent out
2024-10-10 16:50 Shenzhen City, Express Shipment Arrival Processing Center [Shenzhen City]
2024-10-10 15:09 China Post picked up scan, the shipment arrives at the processing center [China Post picked up scan]
2024-10-10 14:51 Shenzhen City, China Post has received the mail