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Hello, it says on your track that two of my parcels by number AM093420688CN and AM095575475CN
have been delivered to me. But neither the post office nor I received it, could you check where they are and let me know the results.

1 Answer(s)

user
Hi Olha,

According to the tracking information, AM093420688CN were delivered on October 4. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM093420688CN
Package status: Successfully received (22 days)
Country: China -> Poland
2023-10-04 20:31 Otwock, 0 05-402, delivered
2023-10-02 09:19 Otwock, 0 05-402, out-of-home delivery
2023-09-29 00:23 0 DISTRIBUTION CENTER, the shipment is in transit
2023-09-26 19:31 0 DISTRIBUTION CENTER, the shipment is in transit
2023-09-24 11:20 0 DISTRIBUTION CENTER, the shipment is in transit
2023-09-22 14:37 0 DISTRIBUTION CENTER, the shipment is in transit
2023-09-20 14:58 0 DISTRIBUTION CENTER, THE SHIPMENT LEAVES THE PROCESSING CENTER
2023-09-19 06:51 0 DISTRIBUTION CENTER, THE SHIPMENT ARRIVES AT THE PROCESSING CENTER
2023-09-18 18:33 PL, Destination Country Customs Clearance Completed【PL】
2023-09-18 07:26 PL, the express arrives at the customs [PL], waiting for customs clearance
2023-09-18 02:27 PL, Arrival
2023-09-17 09:56 Shenzhen, departure
2023-09-16 14:37 Shenzhen, Carrier Acceptance
2023-09-13 19:08 Changsha City, China Post has received mail

Order number: AM095575475CN
Package status: successfully received (19 days)
Country: China -> Poland
2023-10-11 15:47 Otwock, 0 05-402, delivered
2023-10-09 15:53 Otwock, 0 05-402, out-of-home delivery
2023-10-06 17:18 0 DISTRIBUTION CENTER, the shipment is in transit
2023-10-05 01:55 0 DISTRIBUTION CENTER, the shipment is in transit
2023-10-02 15:55 0 DISTRIBUTION CENTER, the shipment is in transit
2023-10-01 11:41 0 DISTRIBUTION CENTER, the shipment is in transit
2023-09-30 09:47 0 DISTRIBUTION CENTER, THE SHIPMENT LEAVES THE PROCESSING CENTER
2023-09-29 01:51 0 DISTRIBUTION CENTER, THE SHIPMENT ARRIVES AT THE PROCESSING CENTER
2023-09-28 05:36 PL, Destination Country Customs Clearance Completed【PL】
2023-09-27 19:37 PL, the express arrives at the customs [PL], waiting for customs clearance
2023-09-27 07:43 PL, Arrival
2023-09-26 11:25 Shenzhen, departure
2023-09-25 16:08 Shenzhen, Carrier Acceptance
2023-09-22 18:34 Changsha City, China Post has received mail

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