Delivered to wrong address

Asked by Ahart | 3/23/2023 7:38:48 AM

Re: tracking number : AS750045727CN
Tracking says my parcel was “successfully delivered” on March 18,2023. However, there is no parcel at my address. (It is now march 23,2023 and still nothing). Delivery address is correct on order. Who is the Canadian distribution company you used? And how do I track this parcel in Canada? This tracking number does not work with Canada Post.

You may get the answer from the following articles:

Wrong parcel address. How to change it?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 3/28/2023 2:12:15 AM Reply

Hi Ahart,

You need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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