Hi zendouziadam,

According to the tracking information, AM101317398CN was delivered on October 18. If you don't get it, you need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM101317398CN
Package status: successfully received (21 days)
Country: China -> Canada
2023-10-18 17:11 Montréal, QC H4B 1R6, has been duly delivered, the express has been delivered and signed for, has been duly delivered [CA]
2023-10-18 08:54 Montréal, QC H4B 1R6, out for delivery, already on the way, out for delivery [CA]
2023-10-16 12:08 Montréal, QC H4B 1R6, the express has arrived at the processing center, delivery has been arranged, and is out for delivery [CA]
2023-10-15 17:20 ARRIVE AT DISTRIBUTION CENTER, the shipment leaves the processing center, the goods are transferred again, and the destination is transferred [ARRIVE AT DISTRIBUTION CENTER, the shipment leaves the processing center, the goods are transferred again]
2023-10-14 10:20 ARRIVE AT DISTRIBUTION CENTER, the shipment arrives at the processing center, the goods are transferred again, and the destination is transferred [ARRIVE AT DISTRIBUTION CENTER, the shipment arrives at the processing center, the goods are transferred again]
2023-10-12 08:40 Customs clearance is completed, the goods are taken back to the overseas warehouse, the goods are transferred again, and the destination is transferred [Customs clearance is completed, the goods are taken back to the overseas warehouse, and the goods are transferred again]
2023-10-09 11:08 The panel removal is completed, customs clearance is in progress, and the express shipment is being cleared. Export customs clearance is completed. [The panel removal is completed, customs clearance is in progress, and the express shipment is being cleared.]
2023-10-06 11:25 The flight has arrived, the pallets are being unpacked, the express has arrived at the processing center, the shipment has been transferred - unloaded by the airline, and the destination has been transferred [The flight has arrived, the pallets are being unloaded, the express has arrived at the processing center, the cargo has been transferred - unloaded by the airline]
2023-10-04 14:26 SHANGHAI, INTERNATIONAL AIRPORT, has left the port, the customs has cleared it, and export customs clearance has been completed [SHANGHAI, INTERNATIONAL AIRPORT, has left the port, the customs has cleared it]
2023-10-03 13:26 Shanghai City, the goods have arrived at the port and are waiting for flights to be arranged, the goods have arrived at the port, and the destination is transshipped [Shanghai City, the goods have arrived at the port and are waiting for flights to be arranged, and the goods have arrived at the port]
2023-10-02 11:59 Shanghai City, the goods leave the operation center, the goods have arrived at the station, and the express shipment arrives at the processing center [Shanghai City, the goods leave the operation center, the goods have arrived at the station]
2023-09-30 10:11 Quanzhou City, the express package left the Commercial Express Processing Center, and the goods were sent to the next site. The express package arrived at the processing center [Quanzhou City, the express package left the Commercial Express Processing Center, and the goods were sent to the next site]
2023-09-29 08:41 Quanzhou City, the express mail left the commercial express processing center, the goods have arrived at the station, the express mail arrived at the processing center [Quanzhou City, the express mail left the commercial express processing center, the goods have arrived at the station]
2023-09-28 17:50 Quanzhou City, the email has left [Jinjiang City International Sales Department] and is being sent to [Quanzhou City]
2023-09-28 17:47 Quanzhou City, the mail has been sorted at [Jinjiang International Sales Department] and is ready to be sent out
2023-09-28 16:09 Quanzhou City, China Post has received the mail
2023-09-28 16:09 Quanzhou City, customer handover