China Post: 86 10 11185 EMS: 86 10 11183

Delivered order, nothing received.

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Dear sir/madamm,
earlier this month I have ordered some deep cycle LiFePO4 battery units. 12 in total. I bought it from AliExpress and it shows me that my package is delivered. The problem is, I did not receive anything. Not even a sign from local post order delivery services.

My code is:
EB823067798CN
Can you please help me out?
Thank you in advance for your help.

Best regards,

Tristen

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1 Answer(s)

user
Hi tristen,

It was delivered on September 20. As you don't get it, you need to open a dispute from AliExperss to check it for you in time. If you could connected with the seller, that's better to require the seller to check it for you. They have the right to open a case to China Post to check the detailed address it was delivered to for you.

Number: EB823067798CN
Package status: Delivered
Country: China -> Netherlands
2024-09-20 14:17 【NL】delivered
2024-09-20 11:02 【NL】Arrange delivery
2024-09-20 10:13 【NL】Arrange delivery
2024-09-19 19:51 Arrived at【NL】delivery office
2024-09-19 19:50 Leaving the Overseas Transit Bureau
2024-09-19 19:49 Arrive at the Overseas Transit Bureau
2024-09-19 19:48 Leave【NL】Processing Center
2024-09-19 18:48 Overseas import customs release
2024-09-19 14:01 Overseas import customs release
2024-09-17 19:43 Overseas import customs keeps it for inspection (waiting for payment)
2024-09-17 19:31 Send to overseas import customs
2024-09-17 19:30 Arrive at the destination processing center
2024-09-17 19:24 Arrive at destination
2024-09-17 10:12 The plane arrives at the port, the plane arrives at the port (arrives at the destination)
2024-09-17 04:41 Airline departure
2024-09-16 12:03 Plane arriving
2024-09-16 00:42 Airline departure
2024-09-15 10:35 Airlines receive
2024-09-15 09:46 Airlines receive
2024-09-15 09:32 Guangzhou City, handed over to the carrier for transportation
2024-09-14 03:11 Guangzhou City, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2024-09-14 02:09 Guangzhou City, [Guangzhou International Exchange Bureau] has been exported directly
2024-09-14 02:08 Guangzhou City, Export Customs/Release
2024-09-13 23:59 Guangzhou City, your email has been reviewed by EU Customs and sent to the next step for processing.
2024-09-13 23:17 Guangzhou City, delivered to export customs
2024-09-13 22:34 Guangzhou City, the email left [Dongshan Sales Department directly under Guangdong International Company] and is being sent to [Guangzhou International]
2024-09-13 22:34 Guangzhou City, the mail has been sorted at [Dongshan Sales Department directly under Guangdong International Company] and is ready to be sent out
2024-09-13 22:17 Guangzhou City, China Post has received the mail
2024-09-13 16:32 Guangzhou City, according to the requirements of EU Customs, your mail is being pre-declared (from October 2, 2023, all aviation items entering the EU must be pre-declared)

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