Delivered but not to me

Asked by Sunshine4U2 | 3/13/2023 4:33:56 PM

I have 2 packages. Both say delivered but the tracking numbers aren't compatible with the USPS database. I don't have them and the party office can't help me without the correct number

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How long does it take to ship via China Post?

1 Answer(s)

Daisy | 3/19/2023 8:33:56 PM Reply

Hi Sunshine4U2,

You need to contact the seller to ask for the new tracking number in the US. Then, use the number to check with USPS about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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