Delivered

Asked by Marek Zak | 3/18/2025 11:16:19 PM

You refer to the delivery person, but who should I call if the tracking does not indicate through whose depot or which delivery person the shipment was delivered?

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1 Answer(s)

Daisy | 3/19/2025 2:20:22 AM Reply

Hi Marek Zak,

You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation about where it was dlivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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