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Delay reason for order LV213109069CN

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Hi there,
My dealer updated me about the delay issue as below; may I know is this the reason causes no update in the system? Thank you.

Dealer response: Due to the outbreak of Covid-19, we are experiencing the severe impact of the epidemic on the Postal Service. Postal Exchange has a large backlog of packages, it will result in delays in the delivery to 6 weeks or more. One of the reasons for the burst is that the warehouse is full, and postal Service staff in distribution (many employees apply for sick leave), their operators can only operate at a safe distance. The other reason is that because more and more people start shopping online, which led to a surge in the number of packages.

In order to quickly solve the backlog problem, the pouch labels will not be all scanned, please understand that this will affect the lack of information of logistics in the destination country. Affected by the epidemic, the cancellation of a large number of flights in the past two months has also caused difficulties in transportation to your country

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1 Answer(s)

user
Hi RT,

I don't think it's the reason. There is no tracking information for it at present. Possible reason is the sender just gave you a tracking number but hasn't shipped it.

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