Hello! My EMS package EE044065495RU is held at the customs in Guangzhou City (import customs retained for inspection). The recipient has contacted the customs but they haven't provided any information about how to get the package. What can be done for this package to be released? Thank you for your help.
Why hasn’t customs cleared my package? Seller says customs hasn’t told them anything. Can I get the contact information of customs. Maybe WeChat. I need my package.
The paracel (CC755871434DK is in the China toll/Customs. According to the tracking site, they need more information. However, I cannot see what information nor where to send/upload information?