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customs declaration

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Hello,
I am sending a parcel to China with shipment number CY286806193DE, and the parcel is in customs for the last 3 months.
I understand the customs declaration materials should be submitted. But the customs declaration forms stating the details you mentioned in the last answer (importer details, goods description, value...) is attached on the surface of the parcel in an envelope.
The DHL asked us - the sender - to provide these details when we sent the parcel.
Could you please check the parcel again and see the documents attached.
Is there any other problem with the package?

Thanks!
Kind regards,
Erick

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1 Answer(s)

user
Hi Erick Cunha,

Sorry,we couldn't handle the package for you. It has been returned back by the customs. You should receive it later.

Number: CY286806193DE
Package status: Alert
Country: Germany -> China
Destination:
2025-03-20 11:38 Hangzhou City, Export Customs/Released
2025-03-19 13:52 Hangzhou City, leave by email [Zhejiang Province Hangzhou City Customs Declaration Bank]
2025-03-19 13:15 Hangzhou City, in transportation, has been out of warehouse
2025-03-19 08:51 Hangzhou City, has been withdrawn
2024-12-17 09:00 Hangzhou City, you need to submit customs declaration materials or go through the return procedures
2024-12-16 15:39 Hangzhou City, leave by email [Hangzhou International Exchange Bureau]
2024-12-15 08:07 Hangzhou City, email arrived [Hangzhou International Exchange Bureau]
2024-12-15 04:32 Hangzhou City, the email left [Hangzhou Dajiangdong Package Workshop] and was being sent to the next station
2024-12-15 04:32 Hangzhou City, email arrived [Hangzhou Dajiangdong Package Workshop]
2024-12-13 20:57 Beijing, the email has been sorted in [Beijing Comprehensive Mail Processing Center Large Plan] and is ready to be sent
2024-12-13 15:11 Beijing, emails left [Beijing Air Mail International Exchange Station] and are being sent to the next station
2024-12-13 15:11 Beijing, email arrival [Beijing Air Mail International Exchange Station]
2024-12-13 14:56 Beijing, emails left [Beijing International Exchange Bureau] and are being sent to the next station
2024-12-13 14:06 Beijing, Import Exchange Bureau retains
2024-12-12 05:17 Delivered to the carrier
2024-12-10 21:18 Leave the Foreign Export Exchange Bureau (has not arrived at China Post yet)
2024-12-10 05:43 Arrival at the overseas export exchange bureau
2024-12-07 13:30 【DE】Received
Origin:
2024-12-17 09:00 China VR, Customs clearance in progress
2024-12-15 13:37 China VR, Customs clearance process started
2024-12-13 14:06 China VR, Arrival at import parcel center
2024-12-13 14:06 China VR, The shipment has arrived in the destination country/destination area.
2024-12-13 03:10 Arrival at airport
2024-12-12 09:34 Departure on flight LH8430
2024-12-12 05:17 Shipment booked for air transport
2024-12-12 05:17 Preparation for air transport
2024-12-10 21:18 Transportation to destination country/destination area.
2024-12-10 14:45 Germany, Shipment was prepared for onward transport.
2024-12-10 05:43 Germany, Shipment was prepared for onward transport.
2024-12-09 12:13 Germany, Parcel center of origin.
2024-12-07 16:48 Germany, Pick-up successful.
2024-12-07 13:30 Germany, Shipment posted at the retail outlet by sender
2024-12-05 11:18 Order data transmitted electronically.

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Hello,
I am sending a parcel to China with shipment number CY286806193DE, and the parcel is in customs for the last 3 months.
I understand the customs declaration materials should be submitted. But the customs declaration forms stating the details you mentioned in the last answer (importer details, goods description, value...) is attached on the surface of the parcel in an envelope.
The DHL asked us - the sender - to provide these details when we sent the parcel.
Could you please check the parcel again and see the documents attached.
Is there any other problem with the package?

Thanks!
Kind regards,
Erick

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Dear Daisy,
I am sending a parcel to China with shipment number CY286806193DE, and the parcel is in customs for the last 3 months.
I understand the customs declaration materials should be submitted. But the customs declaration forms stating the details you mentioned in the last answer (importer details, goods description, value...) is attached on the surface of the parcel in an envelope.
The receiver asked us - the sender - to provide these details when we sent the parcel.
Could you please check the parcel again and see the documents attached.

Thanks!
Kind regards,
Erick

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