My collisimo is BLOCKED by customs since 01/18/2025 for missing invoice. I contacted DUBOIS MODE +31653569205. They don't want sent to custom and me the invoice in order to not reimbursing me and for the package to be returned to me eventually.
Please I need help. I have more details if necessary.

Hello,
My package is blocked at customs because of a missing invoice. How can I send the missing invoice?
The package tracking number is EW099205957FR

Hi, my parcel tracking no. RC781391135SG has been held by customs. My local (Singapore) postal company said that reason is due to missing invoice of the item. They require the recipient to send them the invoice, but the recipient is a large corporation and seems unwilling to help me respond to customs, and instead sent me the e-invoice for me to forward it to China customs. However, I'm unable to contact China customs, is there any email I can send the invoice to so that they can help me forward my e-invoice to the customs for the release of my parcel? Pleaseee and thank you!