Customs at Shenzhen

Asked by Carol Jenkins | 6/14/2023 11:51:04 PM

My parcel, which is a return to a supplier,has been with Customs at Shenzhen for 3 weeks. How long do Customs usually take to process parcels please?

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1 Answer(s)

Daisy | 6/15/2023 2:04:55 AM Reply

Hi Carol Jenkins,

It should be released in a week in normal. If it's not released, it should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him call China customs service number 12360 to check.

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Hello
I sent a package to address in Shenzhen, however it is stuck in customs. see below
Kind regards
Noel

Parcel No. CF370096953MT tracking result

2017-08-26 15:25:58.0 Beijing import customs scan
2017-08-26 16:59:28.0 Beijing center import customs cleared (domestic transit )
2017-08-29 15:24:39.0 Shenzhen import customs scan
2017-08-29 16:33:01.0 arrive customs /安全部门
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2017-09-04 16:38:37.0 Shenzhen center import customs cleared (domestic transit )

Addressed to
ZheZhang01
4 F, A3 Tower, Hekan Industrial Zone,
Wuhe Avenue NO.41 , Bantian,
Longgang District,
Shenzhen,
Guangdong,
China
Postal code: 518116
Phone number: 86 075523943772

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Tracking number Origin Destination Status
RS810947590CN CHINA NETHERLANDS On route

History Detail

Local date/time Activity Location Remarks
30-Nov-2016 21:29 Received by Post Office 51810302
01-Dec-2016 16:01 Departure export customs SHENZHEN
05-Dec-2016 17:23 Departure export customs SHENZHEN
05-Dec-2016 18:25 Departure export customs SHENZHEN
05-Dec-2016 21:02 Departure export customs SHENZHEN

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