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Custom Hold - ET811961108IN

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My EMS parcel tracking shows Custom Hold for the remarks 'Invoice Missing/Inappropriate. What does this mean?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

1 Answer(s)

user
Hello,
"Invoice Missing" normally means that customs cannot determine how much the package is worth and whether or not it needs to be taxed. I would recommend contacting the Chinese customs to get your issue sorted out. You can call their phone number below. I recommend telling them your name, address, package number, telephone, and the total costs of the product you are sending/receiving. Hope you get your issue sorted out soon!

Chinese Customs Phone Number: 1 300 148 168


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