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Custom contact/declare/no contact or info

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Hi,
I am sure I am not the first person facing this frustration.
EF730154075IE this is held in custom and inspection since 19/03/2021. The receiver tried many to solve this so called inspection, provided custom list, went there for clarification how to pay taxes (if applicable) she dont get any clear info. China post also said contact "clearing agent" but none are accepting it, the custom do not take calls if they did is very vaguely direction.
The receiver dont have any option than return the parcel back to me? What will happen now?. The status still say Held for customs inspection! Ref NNGJYCLZX.
Please help thank you.
She been calling customer service line and custom line.

1 Answer(s)

user
Hi Kalle,

It's on the way back to Ireland now.

Number: EF730154075IE
Package status: Alert
Country: Ireland -> China
2021-04-25 16:52 Nanning City, leave Nanning International Mail Processing Center, next stop Nanning Mail Processing Center (via)
2021-04-22 14:50 Nanning City, return
2021-03-29 17:27 Nanning City, pending the recipient to the customs declaration
2021-03-29 16:30 Nanning City, import customs remain to be verified
2021-03-24 15:45 Nanning City, import customs remain to be verified
2021-03-19 17:15 Nanning City, import customs remain to be verified
2021-03-19 17:04 Nanning City, sent to the import customs
2021-03-19 08:55 Nanning City, Arriving at Nanning Mail Processing Center (via)
2021-03-19 00:29 Guangzhou City, leave Guangzhou Aviation Center, next stop Nanning Mail Processing Center (via)
2021-03-18 06:51 Guangzhou City, Arriving at Guangzhou Aviation Center (transit)
2021-03-12 23:34 P-LAOISE SDS, DEPARTURE FROM THE OVERSEAS EXPORT SWAP OFFICE (NOT YET ARRIVED AT CHINA POST)

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