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Current carrier and tracking number for AM423340167CN

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I'm in need of the contact information for the current carrier and valid tracking for AM423340167CN as it's been reported as out for delivery for several days and I'm wasting time hanging around for a delivery that doesn't happen!

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Hello,
This is the tracking number EV947429145CN

I have paid for a box using your EMS service, but on the 9 of December of 2020 the tracking number says:

Guangzhou City, has been handed over to the carrier transport.

But I don't understand the status of the box, can you help me please, and which will be the next status or what is next for the box to leave China and come to my country?

Thanks

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Greetings! 

I would like to know the latest details of my package with this tracking number: RV393119405CN
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Could you kindly inform me of its current location or whereabouts after tracking it in your system? 

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Kind regards, 
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This item was refused by Customs and tracking shows that it left Shanghai on 19th January. Please could you confirm that it is being returned to the UK sender's address.
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