Hello. My question is if you can provide me with another type of contact, some time ago my package had a problem, they left me a contact number but when you dialed it tells me that it does not exist, I wanted to know if you can provide me with another type of contact, and I also wanted to know if they speak Spanish, I am from Mexico and it is a little difficult for me to English,My package is RV584115511CN

Tracking number: UH974194467TR
I am sad because when I contact the seller, they tell me that the item has already arrived in my country. But when I contact my post office, they tell me that it has not reached the country yet. Dear Daisy, can you please let me know how long this type of package takes to get delivered within Asia at least? I will be grateful to you.
Thank you!

I am needing some type of help the item I've ordered won't let me track the package and when I finally get it to work the tracking number says no information provided I paid for the fastest shipping because this gift was supposed to be here for my wife's birthday and she has yet to receive it or get any type of information for the order.... The tracking number that I received in my email is ....EW165471735FG ... Please HELP!!!!!!