Please can you confirm address for package with tracking number AS062171478CN as the company sending the package claim to have sent twice but u.k courier days the package was for a different name and address and I think it is a scam company

Hello, my package (parcel number UU361720211CN) was never delivered to me.
On your tracking website it says it was delivered to CTT.
We are suspecting of an online store scame.
Please, can you confirm that the Sender is "Kikoer"? And the receiver postal code addres is "Região Autónoma dos Açores, 9700-110 PT"
Thank you in advance.

Tracking Number: WUYOU0001021263
I have not received this item despite your tracking system showing delivery as complete.
My property is monitored by cameras 24 hours a day so can confirm delivery has not happened.
Can you please confirm the address where you delivered this item?
Can you please provide the contact details for your agent in Australia who claims to have completed this delivery?