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Colis non reçu

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Sur l'application, cela est mentionné le 24 octobre que j'ai reçu mon colis alors que j'attends toujours. Vous pouvez me donner plus d'information concernant mon colis AM466207885CN. Ce colis vaut 56euros

1 Answer(s)

user
Hi Asmae,

AM466207885CN was delivered on October 24. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM466207885CN
Package status: Successfully received (29 days)
Country: China -> Belgium
2024-10-24 15:02 Neder-Over-Heembeek,BE 11, has been submitted【BE】
2024-10-24 12:06 Neder-Over-Heembeek,BE 11, out for delivery【BE】
2024-10-22 14:23 Neder-Over-Heembeek,BE 11, out for delivery【BE】
2024-10-20 16:46 ARRIVE AT DISTRIBUTION CE, the shipment leaves the processing center [BE]
2024-10-18 09:16 ARRIVE AT DISTRIBUTION CE, the shipment leaves the processing center [BE]
2024-10-14 13:23 Customs clearance is completed, taken back to the overseas warehouse, and the express shipment leaves the processing center [BE]
2024-10-10 10:22 The panel disassembly is completed and customs clearance is in progress. The export customs clearance is completed [The panel disassembly is completed and customs clearance is in progress]
2024-10-06 14:16 The flight has arrived, the panels are being unpacked, the express has arrived at the processing center, the express has arrived at [Belgium] Customs [The flight has arrived, the panels are being unpacked, the express has arrived at the processing center], waiting for customs clearance
2024-10-04 11:45 INTERNATIONAL AIRPORT, has departed, customs clearance in the destination country has been completed [INTERNATIONAL AIRPORT, has departed]
2024-10-02 09:06 The goods have arrived at the port and are waiting for flights to be arranged. The express has arrived at the customs at the place of origin [the goods have arrived at the port and is waiting for flights to be arranged] and is waiting for customs clearance.
2024-09-30 11:03 The goods leave the operation center, the express shipment leaves the processing center [the goods leave the operation center]
2024-09-28 11:15 Quanzhou City, the express item leaves the Commercial Express Processing Center, the express item arrives at the processing center [Quanzhou City, the express item leaves the Commercial Express Processing Center]
2024-09-26 12:27 Quanzhou City, the express mail leaves the commercial express mail processing center, the express mail leaves the commercial express mail processing center [Quanzhou City, the express mail leaves the commercial express mail processing center]
2024-09-25 18:01 Quanzhou City, the email left [Jinjiang City International Sales Department] and is being sent to [Quanzhou City]
2024-09-25 17:57 Quanzhou City, the mail has been sorted at [Jinjiang International Sales Department] and is ready to be sent out
2024-09-25 17:28 Quanzhou City, China Post has received the mail

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Bonjour,
Il est indiqué que mon colis a ete livré mais je n'aie rien recu.
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Je n'ai toujours pas reçu le colis AM302684059CN alors qu'il est indiqué qu'il a été reçu aujourd'hui à 17h41 et qu'en France il n'est toujours pas 17h car il n'est que 16h05. Pouvez-vous me donner le nom du transporteur qui finalise la livraison sur Bordeaux pour que je puisse le contacter et savoir où se trouve ce colis s'il vous plaît? Je précise que le vendeur n'est plus joignable. A priori il s'agissait d'un escroc.
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Colis non reçu (5 replies)

Bonjour,
Mon colis est indiqué livré pourtant je ne l'ai jamais reçu
De plus le site sur lequel j'ai commandé marque que le colis est en transit et le site de ChinaPost que le colis est livré.
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