Hi Pierre,

According to the tracking information, AT028508359CN was delivered on October 3. If you don't get it, you need to contact the seller to ask for the new tracking number in France. Then, use the number to check with the postal courier in France about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AT028508359CN
Package status: Successfully received (14 days)
Country: China -> France
2023-10-03 10:15 Paris, has been submitted【FR Ile De France Paris】
2023-10-02 17:12 Paris, destination transfer【Paris】
2023-09-30 17:08 Paris, destination transfer【Paris】
2023-09-30 15:08 Paris, customs clearance of destination country completed [Paris]
2023-09-30 14:32 Paris, customs clearance exception in destination country
2023-09-30 14:08 Paris, express delivery processing center [FR Ile De France Paris]
2023-09-30 06:05 Paris, express delivery processing center [FR Ile De France Paris]
2023-09-30 00:40 Paris, the shipment leaves the processing center [FR Ile De France Paris]
2023-09-29 19:42 Paris, destination transfer【Paris】
2023-09-29 06:25 Paris, express delivery processing center [FR Ile De France Paris]
2023-09-24 17:45 Paris, express delivery processing center [FR Ile De France Paris]
2023-09-24 11:02 Paris, the shipment leaves the processing center [FR Ile De France Paris]
2023-09-23 16:00 Paris, the shipment leaves the processing center [FR Ile De France Paris]
2023-09-21 09:56 Paris, express delivery processing center [FR Ile De France Paris]
2023-09-21 09:56 Paris, express delivery processing center [FR Ile De France Paris]
2023-09-20 09:14 Dongguan City, the express shipment leaves the processing center [Dongguan City]
2023-09-20 08:57 Dongguan City, Express Shipment Arrival Processing Center [Dongguan City]
2023-09-20 01:47 Paris, express delivery processing center [FR Ile De France Paris]
2023-09-19 17:35 Dongguan City, the email has left [International Sales Department directly under Dongguan International Company] and is being sent to [Guangshang Center]
2023-09-19 17:34 Dongguan City, the mail has been sorted at [International Sales Department directly under Dongguan International Company] and is ready to be sent out
2023-09-19 17:30 Dongguan City, China Post has received the mail
2023-09-19 17:30 Dongguan City, Customer Handover

Good morning,

We were to receive package number AM341275419CN, it is indicated on your tracking system that it was delivered yesterday April 25, 2024, but we received nothing.

How can we proceed and to which address this parcel was addressed, is it at 3 rue Casimir Pinel, 92200 Neuilly sur Seine in France for Mr Blaquiere


Thank you in advance for your help and assistance


Best regards

Thomas

With google translation (sorry for the quality) :

早上好，

我们本应收到编号为 AM341275419CN 的包裹，您的跟踪系统显示该包裹于昨天 2024 年 4 月 25 日送达，但我们什么也没收到。

我们该如何继续，该包裹的地址是 3 rue Casimir Pinel, 92200 Neuilly sur Seine in France，寄给 Blaquiere 先生


预先感谢您的帮助和帮助

真挚地

托马斯•布拉奎尔

Hi Thomas,

You need to contact the seller to reflect the problem require the seller to do a formal trace investigation from China Post about where it was delivered to.

AM309850728CN This is package i don’t received can you tell me what happened

Hi, where is the colis AT539178609CN please? Custom ? Thank