We have not received a package that was sent via China Post, to our address in Florida, United States. The tracking site says the package was delivered, but it did not arrive at our residence. We have the China Post tracking number, which is: ZA03814739901.
The issue is that when the parcel arrived in the United States it was transferred to another carrier, possibly: USPS (United States Postal Service); UPS; FedEx; DHL; Purolator or some other delivery/carrier service. We have tried to find the package, but the China Post tracking number does not work here. We have been trying to find out who the local carrier was that received the item and a local tracking number. We need to know who the carrier in the United States is and the U.S. tracking number. Without a local tracking number all carriers and the post office cannot track the package. The China Post tracking number is not useable in the U.S. Can you assist with finding out who the local carrier is and a tracking number. The company we bought the item from is completely useless and not helpful at all. Thank you in advance for your assistance.

I have been expecting a package tracking number UI029812836CN. The last thing I see is that it made to Level Two processing. My question is, why is it no longer trackable. If you sent it through one carrier and another carrier takes over it. Why didn't the customer get that tracking number.

Hi,
I ship two packages with China-Post carrier, the items were delivered, but my buyer told me there are didn't received it.
My question is- with which carrier China-Post working in the USA.
After the package arrived in the USA- What company take the package to the USA address.
These the tracking numbers:
AS455872343CN
AS455873216CN

If you can not assistant me- could you give me the email support address of China-Post?
Thank you!
Koren