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China Post tracking # AG597851979CN

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Originally the package was expected to deliver from Nov 2-15. Then, on Nov 15, the status changed to Nov 16-19. I checked the status on Nov 15, 16,17 respectively and it said Nov 18-21. Yesterday (Nov 20), the status suddenly changed to "delivered on Nov 9". I double checked with my building concierge and there is no package. Please advise what is going on. Thanks.

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1 Answer(s)

user
Hi Feodora Chan,

According to the tracking information, AG597851979CN was delivered on Nov.8. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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