China post says it’s delivered but it not

Asked by Donna Dilge | 11/17/2021 10:55:42 AM

AQ471361286CN

You may get the answer from the following articles:

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 11/18/2021 6:17:23 PM Reply

Hi Donna Dilge,

According to the tracking information, AQ471361286CN was delivered on Nov.17. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

Two packages are claimed to be delivered yet they were never delivered. (1 reply)

I have a couple of packages marked under China post that are claimed to have been delivered yet nothing was delivered. I contacted China post by ermail no reply. I contacted the business by email no reply. It mentioned China post to USPS no record found from my local post office of such tracking number that exist. No one responds: so how do we communicate with China post to confirm or to investigate? Here are the two tracking numbers: AG679502983CN & AG679210367CN it says it was delivered sucessfully? Where, When, to Whom?

Parcel says delivered, however we did not received (0 reply)

Tracking #: AS016775508CN
China post says it delivered order on Aug. 2, 2023, however we did not receive and neither did any of our neighbours. We have contacted seller and they said that according to China post the item was delivered. Can you provide proof of delivery. We have checked our security cameras and no one delivered anything to our home or to our neighbours. I would like to know what happened.
Thank you.

Cant track my item (3 replies)

I bought an item from Brilliant planet through amazon on the 26/11/2016. Item tracking number is OWEAA0015671829YQ, the carrier is CHINA POST. I have followed this order upto now (11/01/2017) and it has not been delivered. When i do the tracking, china post has no information as regards to this item yet the seller is assuring me that it was delivered. May i know where china post delivered this item to in Edinburgh?