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China Post says delivered but it's not arrived

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I ordered a jacket from dhgate, the tracking number is:
AG465241987CN

It says it was delivered on the 24th November 2022, but I work from home and nothing was delivered that day.

I contacted local post office and they don't have any information for that tracking number. I've contacted seller but he's said "it says delivered, I can't do anything"

What is happening?

Thanks
Jason

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