Change of address

Asked by Garett Coate | 9/28/2022 10:56:06 PM

I purchased an item and my address did not register when purchased, however parcel was still sent and no contact was made to advise of this before postage completed. I have called Australia Post and they have advised it is the responsibility of the sender to make contact with China Post and have change requested they will not advise of this and are denying. The Parcel is already in Australia and needs to address changed please advise how to proceed

You may get the answer from the following articles:

Wrong parcel address. How to change it?

1 Answer(s)

Daisy | 9/28/2022 11:19:58 PM Reply

Hi Garett Coate,

You need to notice the sender to contact China Post to ask if China Post could change it for you.

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