Hi Nhat Anh,

It's still in transit and hasn't arrived in China. There will be update when it arrives. You'd better wait for more days to see.

Number: CD409808294JP
Package status: In transit
Country: Japan -> China
Destination:
2021-02-06 00:00 Kawasaki, Kawasaki has been exported straight
2021-01-23 08:48 Kawasaki, leaving the Overseas Export Swap Bureau (not yet arriving at China Post)
2021-01-23 08:48 Kawasaki, leave the Kawasaki Processing Center
2021-01-23 08:47 Kawasaki, arrive at the Overseas Export Swap Bureau
2021-01-22 13:08 Japan, Japan has been accepted
Origin:
2021-01-23 08:48 KANAGAWA, KAWASAKIHIGASHI, 219-8799, Dispatch from outward office of exchange
2021-01-23 08:47 KANAGAWA, KAWASAKIHIGASHI, 219-8799, Arrival at outward office of exchange
2021-01-22 16:09 TOKYO, NAKANOKITA, 165-8799, En route
2021-01-22 13:08 TOKYO, NAKANOKITA, 165-8799, Posting/Collection

I called the post office to confirm. They said my package is out of Japan so they don't know. I've been waiting for 2 months, so who is the responsibility?

Hi Nhat Anh,

If it couldn't be delivered in time, you need to contact Japan Post to reflect the problem and let them compensate you as you paid shipping to them.