CC016584145ES PARCEL IN CHINESSE CUSTOMS

Asked by JORGE | 11/5/2020 4:08:04 AM

Hello, This is Jorge, from Spain.
I´ve sent a parcel with defective products to be repaired. CC016584145ES
It´s stopped in Chinesse customs. My supplier says doesn´t know ho to do.
What information do you need ?
Thanks.
Best regards.

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1 Answer(s)

Daisy | 11/7/2020 8:28:20 PM Reply

Hi JORGE,

It's still stuck at the customs waiting for the declaration now. You need to let the supplier call the customs service number 12360 to check what happends to it as soon as possible.

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