CC016584145ES PARCEL IN CHINESSE CUSTOMS

Asked by JORGE | 11/5/2020 4:08:04 AM

Hello, This is Jorge, from Spain.
I´ve sent a parcel with defective products to be repaired. CC016584145ES
It´s stopped in Chinesse customs. My supplier says doesn´t know ho to do.
What information do you need ?
Thanks.
Best regards.

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 11/7/2020 8:28:20 PM Reply

Hi JORGE,

It's still stuck at the customs waiting for the declaration now. You need to let the supplier call the customs service number 12360 to check what happends to it as soon as possible.

Related Questions

CC016584145ES PARCEL IN CHINESSE CUSTOMS (1 reply)

Sending a gift to Brazil (1 reply)

Hello, I am Brazilian and I am in China to learn more about Chinesse Market in the Company that I work, I will be here for 5 months and during this time i would like sending a gift to my mother as Mother's Day, in Brazil. Can I do it? Thank you!!

My parcel CL101160576RU is stuck at Shenzhen Customs (0 reply)

On October 19, I sent a package to Shenzhen. November 10, 2022 My parcel was sent by mail for customs clearance at Shenzhen customs. For 48 days now, customs clearance has been going on. The status of the parcel does not change. The addressee of the parcel in Shenzhen claims that he did not receive any messages. What can be done to deliver the parcel to the addressee?

Parcel has been stuck at customs in China since 26.06.2024 (2 replies)

My parcel has been stuck at customs for a month (1 reply)

Parcel stuck in customs (1 reply)

Does "Item returned from Customs (Outbound)" mean my parcel items are seized? (1 reply)

Parcel held in customs (3 replies)