My parcel tracking number is EE445415304IT and is supposed to be sent from Italy to Macau. It was diverted to Beijing and “Carrier received it” on Jan 19. After this, no more updates about the parcel. Should I report loss? Will it ever be sent to Macau? It has been in that status for more than 1 month and Beijing is just a few hours flight from Macau. Is there any problem with it? Can I get any compensation if the parcel is finally lost?

Hello,
My parcel is stuck since more than 60 days and the status is now “ This is the final status. Carrier doesn't provide further tracking updates.”
Could you please tell me where the parcel is and what I have to do?
Parcel reference is : LB177438127SG
Thank you in advance

Hello,
My parcel EV944250426CN was delivered to the carrier for transportation on 18 November, but there have been no further updates in 16 days. I was sent 4 parcels during the same time, 3 arrived very quickly with the tracking updates being updated every 1-2 days, but with this parcel there has been no update for 16 days. I have been told to contact the French post office, but they tell me it has not arrived in France yet. Is there anyway to get an update of where this parcel is? At what point is the parcel considered lost, 1 month, 2 months, 1 year?

Thank you for your help.