Can not track my package

Asked by Alexey | 11/3/2020 12:52:19 AM

Hello. My parcel PR122149205YP has been stuck in your center for a month now! I really need her! The seller refuses to contact you. I ask you to help me. I am waiting for an answer to my mail [email protected]

You may get the answer from the following articles:

How do I track a package from China?

Why can't I track my China Post package?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 11/3/2020 7:32:22 PM Reply

Hi Alexey,

Sorry, we couldn't deal it with you. We can only help you track packages for free. It's hard for you to contact China Post from abroad. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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