Can not track item

Asked by fbvb | 10/11/2022 6:54:34 AM

Need to track item AQ332862827CN and parcelsapp does not tell me anything besides arrived in us airport and usps does not recognize tracking number

You may get the answer from the following articles:

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 10/20/2022 1:27:54 AM Reply

Hi fbvb,

It's stuck at the US airport. In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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