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Can my package be rerouted back to Canada?

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There was a mistake at Canada post. They did not read the packaging information. On my China Post Packaging Fapiao/Receipt, tracking number CP340113785CN, it said item is to be redirected to another address. Instead of redirecting the package, they are sending it back to sender. As I am the sender and not in China, what can I do? It is currently on route back to China.

Thanks

1 Answer(s)

user
Hi Jenn Ly,

Do you have a friend in China to get the package for you once it's returned back? As the package is on the way to China now, it couldn't be back again to you. You'd better let your friend to help you get it and send it again to you.

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Can my package be rerouted back to Canada? (1 reply)

There was a mistake at Canada post. They did not read the packaging information. On my China Post Packaging Fapiao/Receipt, tracking number CP340113785CN, it said item is to be redirected to another address. Instead of redirecting the package, they are sending it back to sender. As I am the sender and not in China, what can I do? It is currently on route back to China.

Thanks

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Can I have my package rerouted?

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Hello,
We have a package being shipped that we need returned to sender. Tracking #: EH027463452NL
Please let us know if we can return the package to sender before it gets to recipient. We need it rerouted back to us.

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