China Post: 86 10 11185 EMS: 86 10 11183

Call China Post

|

exactly what number do I call from USA to speak with China Post to find out where my package is? UH014819118US

817 Answer(s)

user
Hi Pissedoff,

If you try to contact the seller to reflect the problem and the seller doesn't reply you, you may get scammed.
user
I'm trying to reach an English speaking agent about the status of my package back to my supplier but the phone line is in Chinese language. Please review and let me know the status as soon as possible.

Tracking # EC910080816US
user
I have been awaiting a delivery, LX156632045CN, since June. Can I please have an update and an ETA when this will be delivered
Kind Regards
user
Hi Kent Mansbridge,

It was delivered by airline on June 3 and usually takes about 30-60 days to have update showing it arrives in UK after it was delivered by airline. You'd better wait for more days to get update.
user
Hi I ordered a parcel weeks ago and seller sent delivery info saying its been sent out but tracking number ain't working I've contacted the seller but they ain't replying cud u check tracking number is lw754563349cn
user
My package was dispatched on May 4th and when I track it, there are no updates after May 6th which is when it says that the parcel left China. I am well aware that there are delays due to the pandemic, however I have ordered MANY other items after this one was sent out and they have ALL arrived. A package being shipped from China NEVER takes this long! The tracking number is LZ067128131CN...please let me know where my package is and when I will receive it.
user
I'm waiting for a package from China, destination Italy, tracking # LY249854190CN, last trace on 15th of may: the tracking ends in that day when item was there in this condition "2020-05-15 07:25:49 GuangDongShengShenZhenShi 51805300 Despatch from Sorting Center" . Now, after 2 and an half months, there are non more infos available from any site: I'm wondering what happened, looks to be too much time gone without any further actions, so who can I appel in order to enquire infos about the situation, any suggest? Thanks
user
Hello i have ordered this product back on february from aliexpress.
I Have no info about it, the seller says he shipped it. i have received today other parcels but not this one. here's the tracking code RV348564211CN
user
Hello

I have been waiting for my package for LO875048644CN four months now
The status doesn’t update and the sender keeps ignoring my messages
I am getting frustrated as I paid full amount for my package
Could you please give me info as to where it is
And when or if I would be getting it
Thanks
user
Hi Rae,

It arrived in Canada on July 17 and is in transit now. You'd better wait for more days to get update.

Number: LO875048644CN
Package status: Expired
Country: China -> Canada
2020-07-17 07:30, Vancouver, sent to the Customs for Imports abroad.
2020-07-17 07:30, Vancouver, arrive at the Sita processing center.
2020-07-17 07:27, Toronto, arrive at the site.
2020-07-17 07:03, Vancouver, Overseas Import Customs remains for inspection.
2020-07-17 07:03, Vancouver, arrive at the Sita processing center.
2020-03-17 04:52, Guangzhou City, "Guangzhou International Center" has been exported to the direct seal.
2020-03-17 04:41, Guangzhou City, "Guangzhou International Center" return, note: security return.
2020-03-07 18:44, Guangzhou City, leaving the Guangzhou International Center, the next stop ,Guangzhou International Center
2020-03-06 10:17, Guangzhou, has been handed over to the airline transport.
2020-03-06 05:34, Guangzhou, Arriving at The Guangzhou International Exchange Station
2020-03-05 23:02, Guangzhou City, "Guangzhou International Center" has been exported to the direct seal.
2020-03-05 21:49, Guangzhou City, leaving the "International Express Dongshan Investment Department", the next stop "Guangzhou International Center"
2020-03-05 20:23, Guangzhou City, "International Express Dongshan Investment Department" has received
user
Hi, I am not how to get answers for the shipment shipped from China. Could you please help me to get the eta for me to Canada for the following shipment. Any help would be greatly appreciated!
China post tracking is UJ484078246CN

Thank you
user
Hello
I'm waiting for a package from China, destination Tunisia
I have been waiting for my package for RV348564211CN almost five months now
Last UPDATE 2020-05-28 01:32 佛山市, 到达【佛山寄递处理中心】
I am getting frustrated as I paid full amount for my package
Could you please give me info as to when or if I would be getting it
Thank You
user
Trying to locate my package. I need the USPS tracking number for
AS414828209CN

It says it delivered but i didnt get it and the tracking number above i cant track through USPS
user
Hi Daisy

I messaged you back on 7/20/20 saying I was awaiting a delivery, tracking number LX156632045CN, to be told that it was sent on 3rd of June and needed to wait 30-60 days for the status to change. I have now waited over 60 and still the status has not changed could you please let me know where this delivery is and when I am likely to receive this?
user
Hi Kent Mansbridge,

It's delayed for a long time in China. To my experience, there should be update showing it arrives around August 20, you'd better wait for more days to see if there is any update. If there is no update in this August, you need to contact the seller to give you a solution as soon as possible.
user
hi I would like to know something about my package, I ordered the package on July 15th and I would like to know how long it would take to arrive in Italy.
user
This is the tracking number LZ206462810CN
user
Can you please tell me who I have to contact to clear this package from customs?
CJ178847817US
user
Tracking number RE046517476CN, package was last received by airline in April and since then I have not received it.
user
Hi EBondzie,

It has been stuck in Hangzhou since April 9. It's not normal. You need to contact the seller to reflect the problem and get a solution as soon as possible.
user
Hi
I want to make sure this package is still on it's way it's been over a few months:
RV452856531CN
Thanks
user
Hi, I have missed a delivery from Sytrack - Sunyou. The status updated was failed delivery. However, I did not receive any call or note on my end for re-arranging for delivery. I was not provided with the local courier logistic as well. Is there a contact number or a way to know where my package is at now?
user
PLS HELP COS MY TRACKING #EA439336620CN CANT GET ANY MORE UPDATE
IT WAS SHIPPED SINCE MAY
user
I ordered my item a long time ago and I havnt received it and it doesn't show me any new information on where it is
Tracking number is
LZ273822175CN
user
Hi i ordered a package back in july for my sons birthday...ive been tracking it until today but it now says it was successfully delivered and picked up at some post office in a different city than i live in?.. Can you PLEASE help me locate or figured out what happened??.. i dint understand how it could end up in the wrong city then was able to be picked up by someone else??.. Wouldnt they need my ID??...The trackin number is LN284732997CN thanks for ANY time and help you can provide me with!
user
Hi Josh,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.
user
waar blijven mij pakketten LX215233744CN, LX214524958CN en LZ198003806CN
user
My package is LY395960777CN
I specifically ordered 2 bikes, but I got a pair of masks. I have patiently waited 1 month for my bikes to come soon. I paid $135 for them and got masks! I need help very soon! Please help me! Thank you
user
Hello i have ordered this product back on february from aliexpress.
I Have no info about it, the seller says he shipped it. i have received today other parcels but not this one. here's the tracking code RV348564211CN
user
Hi saif,

You couldn't receive it. It will be returned back to the seller. It's in Foshan City where the seller is located now. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: RV348564211CN
Package status: Expired
Country: China -> Tunisia
2020-05-28 01:32, Foshan City, arrived at Foshan Delivery Processing Center
2020-05-28 00:03, Guangzhou City, leave the Guangzhou Airport North Processing Center, the next stop ,Foshan Delivery Processing Center( by transfer)
2020-05-27 11:19, Guangzhou City, import customs release.
2020-05-26 22:01, Guangzhou City, Arriving at Guangzhou International Center (transit)
2020-05-26 19:17, Dongguan City, leaving the Dongguan International Swap Bureau and Exchange Station, the next stop , Guangzhou International Center (transit)
2020-05-17 14:12, Dongguan City, arrived at Dongguan Mail Processing Center (transit)
2020-05-17 11:08, Guangzhou City, leaving the Guangzhou International Center, the next stop , Dongguan Mail Processing Center (transfer)
2020-05-16 09:08, Guangzhou City, import customs release.
2020-05-16 08:20, Guangzhou City, sent to the import customs.
2020-05-15 09:22, Guangzhou City, to reach Guangzhou North Station (transit)
2020-05-14 05:16, Beijing, leave the "Beijing Post Huangcun Station", the next stop "Guangzhou North Station" (transit)
2020-05-12 14:33, Beijing, Beijing International Mail Processing Center, Note: Security return.
2020-05-11 16:56, Beijing, Beijing International Mail Exchange Station returned.
2020-05-11 16:56, Beijing, has been handed over to the airline transport.
2020-03-16 13:13, Beijing, Beijing International Mail Processing Center has been exported straight.
2020-03-16 03:21, Beijing, arrive at Beijing International Mail Transfer Department (transit)
2020-03-14 18:09, Guangzhou City, leave the Guangzhou International Center, the next stop ,Beijing International Mail Transfer Department ( by transfer)
2020-03-10 17:18, Foshan City, leave the International Small Package Processing Center, next stop Guangzhou International
2020-03-10 16:39, Foshan City, "International Small Package Processing Center" has been received and sent

Related Questions

Call China Post (817 replies)

exactly what number do I call from USA to speak with China Post to find out where my package is? UH014819118US

My parcels are lost, aren't they? No tracking information in over 3 weeks (9 replies)

RN652686890GB
RN652686909GB

Please check for me - what does 送交承运商 mean, exactly? Does it mean that the package was given to Koreapost? Is the package still in China? Or has it left China? Please help me. I was given previous advice to call China post. I did call them, but I was told that I had to call a different number. That number didn't work.

I don't whether to file a claim with the Royal Mail for a missing package or to wait.

AUS post told me to call China customs (3 replies)

My parcel from Australia to HK (LK143287754AU) is cleared and awaiting international departure in Guangzhou since 10 March. I contacted Australia post and they said to call China customs. Will this help speed the process up of getting my parcel delivered to HK? It’s a neighbouring city. This is a big concern.

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!