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CA001280633JE - cannot view status or documents requested

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My buyer of some used toys is having difficulty figuring out what forms need to be filled out for Customs to clear before he pays the tax. He says he needs a private service to help him, which he cannot afford, so wants to return the items back to me. However, I would be very happy to help him and complete the forms for him - it is very simply that he has bought some used toys from me for his personal collection, and I have all the information for any forms on his behalf. Can someone help us?

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