Box never received

Asked by Luisa | 11/17/2020 3:33:36 PM

My order must be delivered to the italian address I gave to the supplier.
This is the tracking nr. LY452779565CN
It has been delivered in Vancouver.
Can you help me?
Thanks

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 11/19/2020 12:09:06 AM Reply

Hi Luisa,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

Related Questions

Delivery not received (4 replies)

I have not received my package of 2 dog ramps.
Order: 200619081502304
Tracking Number: UF292870479YP
Tracking says they were delivered mid July but that is not correct. I am housebound and have not received anything from BLACKTOZL. On July 11th, I received an email stating “Your order is on the way” but still have not received. Please Advise!!
Michael Quesada
805/729-0499

Product not received yet (1 reply)

Hi ordered a product from Ali express month a ago. I had not received it yet !. Whenever I track it , it shows EDI received since 10 October. Now it's 28 and I had not received it. It's tracking status is not changing.

Tracking number RE136203538CN
Plz solve my issue!
Regards
Moiz Sajjad

2 packages only received one (1 reply)

Hello, I have 2 packages but only received one. They are on the same ship. is it lost?received:Track # CP425054592CN. not received:CP425054589CN. Please help