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Blocked In transit for two months

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AS976025333CN and AS976025333CN. They are in the destination country, Spain, since April 12 and have passed customs clearance. But they are block there and there aren't any updated. The seller don't give me any solution. I can't contact with the national postal office because the tracking numbers aren't recognized by they, neither in the national customs website. I don't know what I can do.

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1 Answer(s)

user
Hi José Luis,

You can only wait in this situation. If you don't want to wait, you have right to ask for refund from the seller as soon as possible.

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