Bill of Landing on Lost Package
Asked by mitz |
0
I require a Bill of landing on a package (Tracking n°RG025430947CN). It's said to have arrived on my country yet my Postal Office tells me its not. I need the bill of landing to provide evidence of the package's entrance to my country and make a formal complaint to my post office. Thanks in advance,
Juan.
Juan.
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1 Answer(s)
Sorry, we could only provide you with the tracking information. As it's stuck for a long time, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.