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Belgium Post lost my package and they won't search for it

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Hey,
I've a package that's being lost (and confirmed by the belgian post) - they told me that they won't search for it. the seller already opened a claim; but nothing is happening. What can we do

track & trace: CY000830025CN

1 Answer(s)

user
Hi Gokan,

It's in Belgium now. Bpost is in charge of delivering it to you. If Bpost couldn't find it, you need to let the seller give you a solution as soon as possible.

Number: CY000830025CN
Package status: Expired
Country: China -> Belgium
Destination:
2021-08-06 16:04 Your item has been sorted
2021-08-02 21:08 Import procedure completed
2021-08-02 09:07 Payment successful
2021-07-30 09:57 Payment required
Origin:
2021-07-30 13:34 Antwerp, arrive at the place of consignment
2021-05-14 06:47 Shanghai, sent to the carrier
2021-05-14 06:47 Shanghai, has been delivered to carrier transport
2021-05-07 17:50 Shanghai, leaving the Shanghai International Mail Processing Center, the next stop of the Shanghai International Mail Exchange (via)
2021-05-07 11:06 Shanghai, Shanghai International Mail Processing Center has been exported straight
2021-05-05 02:14 Shanghai, Arriving at the Shanghai Jiamin Treatment Center (via)
2021-05-04 23:58 Shanghai, flight arrival
2021-05-04 22:17 Guangzhou, flight departure
2021-05-04 21:42 Guangzhou City, leaving the Guangzhou Aviation Center, the next stop of the Shanghai Jiamin Processing Center (via transfer)
2021-05-01 02:05 Guangzhou City, Arriving at Guangzhou International Mail Processing Center (via)
2021-04-29 07:36 Shanghai, leaving the Shanghai International Mail Processing Center, the next stop of the Guangzhou International Mail Processing Center (via)
2021-04-25 21:56 Shanghai, Arriving at the Shanghai Jiamin Treatment Center (via)
2021-04-25 19:34 Shanghai, flight arrival
2021-04-25 17:50 Guangzhou City, leaving the Guangzhou Aviation Center, the next stop of the Shanghai Jiamin Processing Center (via transfer)
2021-04-25 17:31 Guangzhou, flight departure
2021-04-23 22:53 Guangzhou City, Arriving at Guangzhou International Mail Processing Center (via)
2021-04-23 20:53 Dongguan City, leaving the Dongguan Express Processing Center, the next stop , Guangzhou International Mail Processing Center
2021-04-23 12:02 Dongguan City, arrived at the Dongguan Mail Processing Center
2021-04-23 12:02 Dongguan City, leaving the Changping Business Department of Dongguan City, the next stop
2021-04-23 11:17 Dongguan City, Dongguan Changping Business Department has received

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