AUSTRALIA POST REJECTS EMS PLS HELP

Asked by MNG | 5/11/2020 10:47:50 PM

EA929822047CN As per tracking below, Australia post said customs confirmed there was no problems with the parcel contents. However the parcel was not delivered to Australia post, instead it was sent to departure to be send back to china. Reasons unknown, we are told to contact CHINA POST to get an explanation. Is EMS not allowed to be sent to Australia? What is happening? PLs advise Customer enquiry lodged 2020-05-12 06:01 MELBOURNE VIC, Cleared and awaiting international departure 2020-05-08 07:39 MELBOURNE VIC, International arrival - awaiting clearance 2020-04-30 00:52 GUANGZHOU (CN), Cleared and awaiting international departure 2020-04-29 23:07 GUANGZHOU (CN), Arrived at facility

1 Answer(s)

Daisy | 5/17/2020 12:59:27 AM Reply

Hi MNG,

It was delivered on May 13 by Australia Post successfully.

Number: EA929822047CN
Package status: Delivered (13 Days)
Country: China -> Australia
2020-05-13 08:34, CLAYTON VIC, Delivered
2020-05-13 07:05, OAKLEIGH SOUTH VIC, Onboard for delivery
2020-05-12 13:14, Customer enquiry lodged
2020-05-12 06:01, MELBOURNE VIC, Cleared and awaiting international departure
2020-05-08 07:39, MELBOURNE VIC, International arrival - awaiting clearance
2020-04-30 00:52, GUANGZHOU (CN), Cleared and awaiting international departure
2020-04-29 23:07, GUANGZHOU (CN), Arrived at facility
2020-04-29 20:05, CN-510000, CHINA, Received item from Sender (Outbound)

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