Hi Richard,

According to the tracking information, AT485524506CN was delivered on August 1. If you don't get it, you need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AT485524506CN
Package status: On the way (11 days)
Country: China -> UK
2024-08-01 14:50 United Kingdom, London, Se5 8nj, [Delivered], Destination Transshipment [United Kingdom, London, Se5 8nj, [Delivered]]
2024-07-31 19:05 UK, delivery【GB Egland United Kingdom】
2024-07-31 09:49 UK, Express delivery is ready, Express delivery is ready for delivery, Destination forwarding [UK, Express delivery is ready, Express delivery is ready for delivery]
2024-07-30 18:58 United Kingdom, DISTRIBUTION CENTER, Express arrival processing center, Destination forwarding [United Kingdom, DISTRIBUTION CENTER, Express arrival processing center]
2024-07-30 12:43 UK, To the transit post office, sent to the transit post office, destination transit [UK, To the transit post office, sent to the transit post office]
2024-07-30 10:34 UK, arrived at overseas destination [clearing customs], destination transfer [UK, arrived at overseas destination [clearing customs]]
2024-07-29 19:22 SHANGHAI, the flight has taken off from the origin, transfer to the destination [SHANGHAI, the flight has taken off from the origin]
2024-07-29 17:41 Shanghai, export customs clearance completed, destination transshipment [Shanghai, export customs clearance completed]
2024-07-29 08:43 China,Leave processing center, Destination transshipment【China,Leave processing center】
2024-07-28 20:12 China, Arrive at processing center, Destination forwarding【China, Arrive at processing center】
2024-07-28 16:07 Shenzhen, export customs clearance completed [Shenzhen]
2024-07-27 08:07 Shenzhen, the express shipment arrives at the customs of the origin [Shenzhen], waiting for customs clearance
2024-07-26 21:19 SHENZHEN, Mail cleared and delivered to the airport【SHENZHEN， Mail cleared and delivered to the airport】
2024-07-26 17:46 Shenzhen, mail has left [Shenzhen International Hong Kong Zhongkuai Sales Department] and is being sent to [Guangshang Center]
2024-07-26 17:45 Shenzhen, express delivery leaves the processing center [Shenzhen]
2024-07-26 17:42 Shenzhen, the mail has been sorted at [Shenzhen International Hong Kong Zhongkuai Sales Department] and is ready to be sent out
2024-07-26 17:18 Shenzhen, Express Arrival Processing Center [Shenzhen]
2024-07-26 17:13 China Post picked up scan, Express delivery to processing center【China Post picked up scan】
2024-07-26 17:04 Shenzhen, China Post has received the mail