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AT382233696CN was not delivered but the tracking said that it was delivered

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Good morning,
The package with the tracking number AT382233696CN was not delivered but the tracking tool said that it was delivered. Can you provide to me the contact of the delivery company in Portugal?
I,m very frustrated because i've already paid for it and waiting for long time. how can i have the refound of this expense?
Expenting your fastest answer about this subject.
Best Regards

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AT382233696CN was not delivered but the tracking said that it was delivered (0 reply)

Good morning,
The package with the tracking number AT382233696CN was not delivered but the tracking tool said that it was delivered. Can you provide to me the contact of the delivery company in Portugal?
I,m very frustrated because i've already paid for it and waiting for long time. how can i have the refound of this expense?
Expenting your fastest answer about this subject.
Best Regards

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The tracking shows delivered but nothing was delivered to me. Where is my order??? I already waited a longer time after it was expected to be delivered a week ago!
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